eBOOK EARLY ACCESS!
Wait Management: 10 Low-Cost Strategies to Humanize the Emergency Department Waiting Experience
Emergency department wait times impact patient trust, staff satisfaction, and organizational outcomes. Discover proven strategies from Paul Grossman’s
60-page Wait Management ebook, designed for healthcare leaders serious about patient experience and employee retention in healthcare.
Drawing on over 20 years of healthcare leadership training and direct experience improving staff retention and patient satisfaction, Paul’s approach is practical, proven, and immediately actionable.
Ready to tackle emergency department wait times, reduce LWBS, and improve both patient and staff experience? Order your copy today at a special "founding reader" discount price.
Wait Management book by Paul Grossman - strategies to improve emergency department wait times, patient experience, and staff retention. (cover)
Wait Management book by Paul Grossman - strategies to improve emergency department wait times, patient experience, and staff retention. (ToC)
Wait Management book by Paul Grossman - strategies to improve emergency department wait times, patient experience, and staff retention. (back cover)
Wait Management book by Paul Grossman - strategies to improve emergency department wait times, patient experience, and staff retention. (cover)